With attrition in traditional outsourcing being generally high, VA World Outsourcing decided to invest heavily in pre-screening. We source and speak with every VA candidate before endorsing to you for final interview. Below are ways on how we at VA World Outsourcing can help you improve your recruitment process.
Staff Acquisition and Training
We help you discover how your local staff can be best supported to work to their strengths. We analyse your existing workflow and make recommendations about how to structure tasks to maximise efficiency across timezones and geographies.
We will assist our clients in training the Virtual Assistant and to give the VAs the right support to succeed in a role, and clients the benefits of consistency of personnel. We make sure that all of our VAs are well trained. Not only can they help you with day-to-day tasks, but also help you become more organised. You don’t need to worry in tracking your payroll and miscellaneous employee administrative duties. We manage your Virtual Assistant remotely and effortlessly with our internal HR & Payroll team.
Continued Support
We are one of the pioneers who provide a long term support, we will always support and assist our clients even after the hiring process is over. To make this process seamless, we use smart customer service software and analytics. This also helps us in our process of continual improvement.
Focus and Growth
We always put metrics at the centre of our process which allows our clients to see the performance of their virtual assistant. All good things take time to build, including a rockstar hybrid virtual team. We specialise in providing a highly skilled freelancer who will continue to exceed our client’s expectations. We pioneered an extensive screening & on boarding process, including FBI-level background checks, to ensure that you get the highest quality staffing possible in your business. Our freelancers are being selected from a pool of talented and highly creative professionals with various skills as it relates to the services we offer from any part of the world. We make sure that we take all our freelance workers through the required training that will position them to meet the expectation of the company.
Customer Service
Our managers and support team are highly proactive and geared towards providing exceptional customer service. If you ever experience a problem with one of our Virtual Assistants, you won’t be passed onto another Virtual Assistants; you will be dealing with one of our highly skilled managers to solve your problem. Our client’s best interest comes first, and everything we do will be guided by our values and professional ethics. We will ensure that we hold ourselves accountable to the highest standards by meeting our client’s needs precisely and completely.
Business Expansion
Our team will help you grow your business to its full capacity. Having worked with thousands of clients, we know you depend on us to do the job right. Our service is designated with you in mind. It’s a responsibility that we won’t take for granted